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PROVEN ENGINEERING IMPACT & DELIVERABLES

Client Case Studies & Engineering Portfolio

Real enterprise case studies breaking down the technical challenges, architecture choices, and business ROI delivered by Dunga Technologies.

Modernizing Payment Processing for a High-Volume Indian E-Commerce Brand
Fintech & Payments
Nexus Retail DirectRetail & E-Commerce

Modernizing Payment Processing for a High-Volume Indian E-Commerce Brand

Nexus Retail was struggling with payment gateway drops during flash sales, high cart abandonment, and delayed invoice reconciliations that cost over 18 hours of manual accounting every week.

98.4%+14%Payment Success Rate
₹4.2 Cr3.5xMonthly GMV Handled
1.2s-65%Average Checkout Speed
Scaling 45+ Telecallers & Lead Distribution for Horizon Infra Realty
CRM & Automation
Horizon Infra RealtyReal Estate & Property Development

Scaling 45+ Telecallers & Lead Distribution for Horizon Infra Realty

Lead leaks were pervasive—incoming leads from Meta Ads took up to 6 hours to be dialed, resulting in lost property buyer interest and lack of agent accountability.

< 90 sec-80%Lead Response Time
3,800++120%Daily Calls Logged
28%+35%Site Visit Conversion
24/7 AI Knowledge Base & Student Support Automation for SkillPulse
AI & Automation
SkillPulse AcademyEdTech & Online Learning

24/7 AI Knowledge Base & Student Support Automation for SkillPulse

SkillPulse was receiving 1,500+ daily repetitive queries about course schedules, syllabus details, and certification exams, overwhelming their support agents.

76%+52%Autonomous Ticket Resolution
8 sec-95%Average Resolution Time
4.9/5+18%Student Satisfaction (CSAT)
Real-Time GPS Fleet Tracking & Dispatch Platform for Kavita Cold Logistics
Mobile & Cloud IoT
Kavita Logistics NetworkSupply Chain & Cold Logistics

Real-Time GPS Fleet Tracking & Dispatch Platform for Kavita Cold Logistics

Managing 400+ refrigerated truck routes across 12 states with manual phone calls resulted in frequent temperature spoilages and delayed deliveries.

420+3xActive Trucks Tracked
18.5%-18.5%Route Fuel Savings
10 Mins-75%Driver Onboarding Time
HIPAA-Ready Telemedicine & Multi-Branch Clinic ERP for PulseCare Health
Custom Applications
PulseCare Medical NetworkHealthcare & Telemedicine

HIPAA-Ready Telemedicine & Multi-Branch Clinic ERP for PulseCare Health

PulseCare’s 8 hospital clinics had disconnected patient records, long waiting lines, and no digital prescription workflow for remote video follow-ups.

25,000++210%Patient Consultations
4.8%-32%Appointment No-Show Rate
< 2 Mins-70%Prescription Turnaround